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Sonant + Make: Visual Automation for Every Call Outcome

Sonant sends call data to Make via APIs and webhooks—powering visual automation scenarios that route, transform, and act on call outcomes across your tools. Complex workflows, no code required.

What Is Make?

Make (formerly Integromat) is a visual automation platform that connects apps and builds workflows through an intuitive drag-and-drop scenario builder. Used by teams that need more sophisticated automation than simple trigger-action flows, Make supports complex branching logic, data transformation, error handling, and multi-path scenarios across 1,800+ apps.

Key Make capabilities include:

  • Visual Scenario Builder — Drag-and-drop interface for building complex, multi-step automation workflows
  • 1,800+ App Integrations — Connect to CRMs, databases, communication tools, project management, and more
  • Branching and Routers — Split workflows into multiple paths based on conditions and data values
  • Data Transformation — Built-in functions to parse, format, and transform data between steps
  • Webhooks — Custom webhook triggers for real-time event-driven automation
  • Error Handling — Built-in error routes and retry logic for reliable automation
  • Scheduling — Run scenarios on schedules or trigger them instantly via webhooks

How Sonant Connects to Make

Sonant sends call data to Make through webhooks and APIs. When a call ends, Sonant fires a webhook with structured call data that triggers a Make scenario. From there, Make’s visual builder routes, transforms, and acts on that data across your connected tools.

Common use cases:

  • Complex Routing: Branch call outcomes to different tools based on call type, priority, or client segment
  • Data Enrichment: Transform and enrich call data before pushing it to your CRM, AMS, or database
  • Multi-Tool Workflows: A single call triggers updates in your CRM, notifications in Slack, rows in a spreadsheet, and tasks in your project tool—with conditional logic at every step
  • Custom Reporting: Aggregate call data into custom dashboards or reporting databases

What This Means for Your Agency

Connecting Sonant with Make gives your agency measurable advantages across daily operations.

Visual Workflows for Call Data

Make’s scenario builder lets you see exactly how call data flows through your systems. Add branches, filters, and transformations visually—no scripting needed.

More Control Than Simple Automations

For agencies that need conditional logic, data transformation, or multi-path routing, Make provides the sophistication that simpler automation tools don’t. Route quote calls differently from claims calls. Handle VIP clients differently from new prospects.

Bridge to Any Tool

If Sonant doesn’t connect directly to a tool you use, Make bridges the gap with 1,800+ app integrations and custom webhook/API modules.

Security and Compliance

Sonant operates on a SOC 2 Type II certified foundation. Webhook and API data exchange is encrypted. Make maintains its own security certifications including SOC 2 and GDPR compliance.

Ready to Build Visual Automations?

If your agency uses Make, Sonant’s call data can power your most sophisticated workflows.

Book a Demo →

Sonant continuously expands and improves its integrations. While we do our best to keep this page current, some details may not reflect the latest updates as integrations are an ongoing effort. For the most up-to-date integration specifics, contact our team.