Sonant AI logo – AI-powered virtual assistant for automating customer service and call management.
Welcome FirstChoice Member logotipo

The AI front desk for FirstChoice agencies
Growth-MindedMulti-OfficeMulti-State

Capture every new business opportunity across every office. Grow your book without growing your overhead.

Book a Demo ->
Logo displaying that Sonant was featured in CoveragerLogo displaying that Sonant was considered as Top 10 Company InsurTechNYLogo displaying that Sonant was featured in Insurance Journal
Get a Personalized Demo ->
Integration diagram showing Sonant integrations with systems like QQCatalyst, Applied, HawkSoft, EZLynx, Calendly, Momentum, Outlook, and services around a central icon, grouped into Call Routing, Quote Intaking, and Servicing Call categories.Integration diagram showing a central icon (Sonant's icon) connected to quote intanking, call routing and servicing call, surrounded by logos for Applied, Outlook, Zapier, HawkSoft, EZLynx, QQCatalyst, Calendly, and Momentum.
Book a Demo ->

Trusted by Industry Leaders & Partners

Gerber Logotipo
Gerber Logotipo
Book a Demo ->

Automate the work that comes through the phone

Consistent service quality at scale.

Every office answers calls with the same intake quality, the same routing, and the same service standard. The brand your senior offices built does not get diluted as you open the next location or onboard the next book.

One service standard across every office.

Intake quality that doesn't slip as you grow.

The same caller experience, in every state.

Capture every new business opportunity.

After-hours, weekends, lunch rushes, and 1,000-call days all land on an AI front desk that picks up. Every quote call gets answered before it rolls to voicemail or to a competitor. Every new business opportunity becomes bound premium instead of lost premium.

Never miss a quote opportunity.

Answer after-hours and weekend calls.

Turn routine calls into bound premium.

Free your producers to grow the book.

Your producers spend hours on call admin, AMS data entry, and transactional servicing instead of writing new business. Sonant handles all of it automatically. Producer hours go back into the book.

Stop handling non-revenue generating calls.

Eliminate manual notes and AMS data entry.

Producer hours back into new business.

Book a Demo ->

Insurance call management automation reducing agent workload and improving efficiency
Automated call management, customer satisfaction, response time, service efficiency
automated call management, AI-powered support, productivity, cost savings

Consistent service quality at scale.

Every office answers calls with the same intake quality, the same routing, and the same service standard. The brand your senior offices built does not get diluted as you open the next location or onboard the next book.

Book a Demo ->

Diagram showing multiple callers including Sarah Miller, Ashley, Michael, John, and Andrew Collins connected to Sonant central system that automatically handles calls, creates tasks, and transfers calls.

Capture every new business opportunity.

After-hours, weekends, lunch rushes, and 1,000-call days all land on an AI front desk that picks up. Every quote call gets answered before it rolls to voicemail or to a competitor. Every new business opportunity becomes bound premium instead of lost premium.

Book a Demo ->

Illustration of two simplified human figures surrounded by icons for communication, approval, handshake, five-star rating, clock, sun, moon, and phone.

Free your producers to grow the book.

Your producers spend hours on call admin, AMS data entry, and transactional servicing instead of writing new business. Sonant handles all of it automatically. Producer hours go back into the book.

Book a Demo ->

Diagram showing today’s output with three people and $$, plus tomorrow’s output with the same three people plus a software tool icon, resulting in $$$$.

So much more than a
Receptionist

Book a demo ->

24/7 Availability

Personalized and consistent service with zero waiting times, in every office.

Smart Call Routing

Calls land in the right office, the right team, and the right producer based on rules you set.

Transfer Calls

 Direct to human agents as needed. Instantly connects customers to your team or third parties.

Quote Intaking

Make quote intaking an automatic process, from a call to quote details in your AMS or rater.

Servicing Inquiries

Collect information relative to requests from customers and third parties.

Appointment Scheduling

Automatically schedules appointments, fully integrated with your calendar.

Post Call Notes

Summarizes calls, extracts relevant data, and automatically updates your AMS.

Multilingual

Speaks and understands multiple languages, even in the same call.

AMS Native

 Integrates with HawkSoft, AMS360, Applied Epic, EZLynx, Momentum, QQ Catalyst, AgencyZoom, and Zywave.

Enterprise Compliance

Consistent client experience across calls, tailored to your agency guidelines.

Integrated with your AMS and all the tools you use.

Results from Agencies Like Yours

See How Much Revenue You're Missing

Get a personalized demo showing Sonant handling calls for your agency.

Get a personalized demo now!

Book my free demo ->

As seen in

Coverager Logo
Logo displaying that Sonant was considered as Top 10 Company InsurTechNY
Insurance Journal Logo
Forbes logo in bold black and red letters.
Catalyit Logo
GDPR Badge proving Sonant complies with GDPR compliance procedures, powered by VantaAICPA SOC badge indicating SOC for Service Organizations with website aicpa.org/soc4so.

Enterprise grade security

With certifications in GDPR, AICPA SOC, Sonant delivers top-tier, data-compliant security

Man in white shirt sitting at table outdoors with a laptop, giving a thumbs-up.

How Eversafe Insurance saved 50% of staff time on renewals

50%

time saved ON RENEWALS

“I was skeptical - Voice AI felt abstract and disruptive. But Sonant turned out to be surprisingly human and incredibly helpful. It’s saved our team hours every week, and embracing this change was one of the best decisions we made.”

Harrison Shao

Vice President at Eversafe Insurance Agency

$3B

IN PREMIUMS

pibGroup text logo in lowercase black letters.

How PIB Group, a $3B in Premiums Insurance Group, streamlines renewals with AI

Smiling woman with long brown hair, glasses, and a gold necklace, wearing a black blazer over a red top.

How Godwin and Silverman Insurance Agency operates 24/7 with Sonant

24/7 service

NO MISSED CALLS

“Sonant allows our agency to operate 24/7. It takes pressure off our staff — they’re no longer coming in and catching up on missed voicemails from the night before. Everything is transcribed and pushed into our management system, so the team knows exactly what needs to be done and can act on it immediately.”

Carlo Ferrara

COO at Streetsmart Insurance

$120k

QUOTES CAPTURED
after hours

Portrait of a man with short dark hair wearing a light blue collared shirt against a plain light background.

How Streetsmart Insurance reduced staff pressure on servicing

Integrated with your AMS and all the tools you use.

Logos of software integrations including EZLynx, Zapier, Hawksoft, QQCatalyst, and Outlook arranged on a black background.
Momentum by NewGaits logo featuring stylized purple and violet design elements.
EZLynx company logo with a red leaping lynx above the brand name in black letters.
QQCatalyst
Hawksoft company logo with a stylized hawk icon inside a circle.
Logos of software integrations: Momentum by NowCerts, Applied, AMS360 powered by Vertafore, and Calendly.
Zapier company logo with black text and an orange rectangular icon on the left.
Z-Wave logo with a green arrow between the letters Z and W.
Microsoft Outlook Calendar logo with blue envelope and calendar icon.
AMS360 powered by Vertafore logo.

Frequently asked questions

Can Sonant handle calls across multiple offices and states?

Yes. Sonant answers calls coming into any office and transfers to the right producer or department when a human is needed. The customer experience is identical regardless of which location they reach.

We've tried virtual assistants and they didn't scale. Why is this different?

VAs hit a ceiling once daily call volume crosses a few hundred and once you need consistent service across offices. Sonant handles 1,000+ daily calls across multi-state operations without coverage gaps or quality drift between shifts.

How long does the rollout take across multiple offices?

Most agencies are live in less than 30 days, including multi-office configurations. The rollout does not require any change to your phone numbers or AMS setup.

What happens when a call needs a human?

Sonant transfers to the right producer or department in seconds, with full context of what the caller has already said. The customer never repeats themselves.

Is Sonant compliant with data protection regulations?

Yes, Sonant is fully GDPR and SOC 2 Type 2 compliant. All data is handled in accordance with the strictest privacy standards.

FAQ 7

A7

FAQ8

A8

FAQ 9

A9

FAQ 10

A10

FAQ 11

A11

FAQ 12

A12