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The AI Front Office for P&C brokers.
Service quality that holds steady at any call volume.
Book a Demo ->
Service quality that holds steady at any call volume.
Book a Demo ->Trusted by Industry Leaders & Partners
As call volume grows, abandoned calls and hold times usually grow with it. Sonant keeps the standard steady - every call answered, every member greeted properly, and every interaction tracked to your NPS goals. VIP bypass routes your highest-touch members directly to their human contact.
Every member call answered, no hold time.
Service quality reporting against your NPS.
VIP bypass for high-touch relationships.
Sales, retention, and billing teams each run their own workflows. Sonant identifies what the caller actually needs and routes them to the right team the first time, in English or French. First-call resolution stops being a guessing game.
Routed by caller intent, not by extension number.
Sales, retention, and billing handled separately.
Bilingual intake in English, French and 10+ Languages.
Every call is recorded, transcribed, and stored to your retention policy. Audit trail on every AI action and AMS write. SOC 2 Type 2 and GDPR certified. Built for the regulatory environment credit unions, banks, and large captive operations operate under.
SOC 2 Type 2 and GDPR certified.
Audit trail on every interaction.
Clear guardrails on what the AI can and cannot say.
Schedule a Consultation ->
As call volume grows, abandoned calls and hold times usually grow with it. Sonant keeps the standard steady - every call answered, every member greeted properly, and every interaction tracked to your NPS goals. VIP bypass routes your highest-touch members directly to their human contact.
Schedule a Consultation ->
Sales, retention, and billing teams each run their own workflows. Sonant identifies what the caller actually needs and routes them to the right team the first time, in English or French. First-call resolution stops being a guessing game.
Schedule a Consultation ->
Every call is recorded, transcribed, and stored to your retention policy. Audit trail on every AI action and AMS write. SOC 2 Type 2 and GDPR certified. Built for the regulatory environment credit unions, banks, and large captive operations operate under.
Schedule a Consultation ->
Schedule a Consultation ->
with unlimited concurrent calls.
across sales, retention, billing, and specialty teams.
in English and Spanish, including mid-call language switching.
for high-touch member relationships.
out of the box.
with SOC 2 Type 2 and GDPR certification.
with AMS360, AgencyZoom, Applied Epic, EZLynx, and the major broker systems.
that route licensed decisions to your agents.
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Consistent client experience across calls, tailored to your agency guidelines.
Consistent client experience across calls, tailored to your agency guidelines.
Handle every call, capture every cross-sell, write every detail to your AMS - all in one place.
As seen in
With certifications in GDPR, AICPA SOC, Sonant delivers top-tier, data-compliant security
How Eversafe Insurance saved 50% of staff time on renewals
time saved ON RENEWALS
“I was skeptical - Voice AI felt abstract and disruptive. But Sonant turned out to be surprisingly human and incredibly helpful. It’s saved our team hours every week, and embracing this change was one of the best decisions we made.”
Harrison Shao
Vice President at Eversafe Insurance Agency
IN PREMIUMS
How PIB Group, a $3B in Premiums Insurance Group, streamlines renewals with AI
How Godwin and Silverman Insurance Agency operates 24/7 with Sonant
NO MISSED CALLS
“Sonant allows our agency to operate 24/7. It takes pressure off our staff — they’re no longer coming in and catching up on missed voicemails from the night before. Everything is transcribed and pushed into our management system, so the team knows exactly what needs to be done and can act on it immediately.”
Carlo Ferrara
COO at Streetsmart Insurance
QUOTES CAPTURED
after hours
How Streetsmart Insurance reduced staff pressure on servicing
Handle every call, capture every cross-sell, write every detail to your AMS - all in one place.
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Sonant tracks every interaction against your service standards and reports weekly on call answer rate, average response time, first-call resolution, and caller sentiment. Reports are designed to roll into your existing NPS or CSAT review process.
Sonant identifies the caller's intent and routes to the right team based on what they actually need. Misrouted calls - the kind that erode first-call resolution - stop happening.
Sonant is SOC 2 Type 2 and GDPR certified. Audit logs on every AI action and every AMS write. Multi-factor authentication, role-based access control, AES-256 encryption, and data export with no vendor lock-in. SOC 2 report available under NDA.
Sonant operates under clear guardrails. It handles intake, routing, servicing inquiries, and information capture. Any decision that requires a licensed agent - coverage interpretation, policy changes, claims advice - is routed to the appropriate human team member with full context.
Yes. Sonant speaks and understands English and Spanish, including switching mid-call. No outsourcing, no offshore VAs, no language mismatch.
Most brokers start with an after-hours-only pilot. Zero risk to daytime service, immediate capture of after-hours member calls. From there, the rollout typically expands to overflow during peak hours, then to intent-based routing, then to full intake.
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