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Insurance Workflow Automation, built for P&C agencies.

Automate the workflows that consume your team's day - calls, AMS updates, renewals, follow-ups.

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Trusted by Industry Leaders & Partners

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So much more than a
Receptionist

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24/7 Availability

Enable 24/7 personalized and consistent service with zero waiting times for your clients.

Transfer Calls

Direct to human agents as needed. Instantly connects customers to your team or third parties.

Quote Intaking

Make quote intaking an automatic process, from a call to quote details in your AMS or rater.

Servicing Inquiries

Collect information relative with requests from customers and third parties.

Appointment Scheduling

Automatically schedules appointments, fully integrated with your calendar.

Post Call Notes

Summarizes calls and extracts relevant data and automatically updates your systems.

Multilingual

Speaks and understands multiple languages, even in the same call.

Tailored to your Agency

Consistent client experience across calls, tailored to your agency guidelines.

Tailored to your Agency

Consistent client experience across calls, tailored to your agency guidelines.

Tailored to your Agency

Consistent client experience across calls, tailored to your agency guidelines.

Enable your team to spend time on what matters

Automate inbound and outbound calls.

Every call handled by AI - intake, routing, AMS write-back, transfer with context. Renewal outreach and payment follow-ups handled on your schedule.

Inbound calls answered and routed automatically.

Outbound renewals and follow-ups handled by AI.

Transfers carry full context.

Eliminate manual AMS data entry.

Notes, tasks, quote details, action items - all written to your AMS automatically. Your team stops typing.

Notes and tasks logged automatically.

Quote requests turned into AMS tasks.

Cross-sell signals flagged in real time.

Roll up reporting your leadership team uses.

Call answer rate, response time, FCR, retention, cross-sell capture - reports designed to roll into your existing leadership dashboard.

Service quality reports out of the box.

Retention and cross-sell tracking built in.

Designed for executive-level review.

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Insurance call management automation reducing agent workload and improving efficiency
Automated call management, customer satisfaction, response time, service efficiency
automated call management, AI-powered support, productivity, cost savings

Automate inbound and outbound calls.

Every call handled by AI - intake, routing, AMS write-back, transfer with context. Renewal outreach and payment follow-ups handled on your schedule.

Book a Demo ->

Diagram showing multiple callers including Sarah Miller, Ashley, Michael, John, and Andrew Collins connected to Sonant central system that automatically handles calls, creates tasks, and transfers calls.

Eliminate manual AMS data entry.

Notes, tasks, quote details, action items - all written to your AMS automatically. Your team stops typing.

Book a Demo ->

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Roll up reporting your leadership team uses.

Call answer rate, response time, FCR, retention, cross-sell capture - reports designed to roll into your existing leadership dashboard.

Book a Demo ->

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How Eversafe Insurance saved 50% of staff time on renewals

50%

time saved ON RENEWALS

“I was skeptical - Voice AI felt abstract and disruptive. But Sonant turned out to be surprisingly human and incredibly helpful. It’s saved our team hours every week, and embracing this change was one of the best decisions we made.”

Harrison Shao

Vice President at Eversafe Insurance Agency

$3B

IN PREMIUMS

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How PIB Group, a $3B in Premiums Insurance Group, streamlines renewals with AI

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How Godwin and Silverman Insurance Agency operates 24/7 with Sonant

24/7 service

NO MISSED CALLS

“Sonant allows our agency to operate 24/7. It takes pressure off our staff — they’re no longer coming in and catching up on missed voicemails from the night before. Everything is transcribed and pushed into our management system, so the team knows exactly what needs to be done and can act on it immediately.”

Carlo Ferrara

COO at Streetsmart Insurance

$120k

QUOTES CAPTURED
after hours

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How Streetsmart Insurance reduced staff pressure on servicing

Integrated with your AMS and all the tools you use.

Handle every call, capture every cross-sell, write every detail to your AMS - all in one place.

Logos of software integrations including EZLynx, Zapier, Hawksoft, QQCatalyst, and Outlook arranged on a black background.
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QQCatalyst
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Logos of software integrations: Momentum by NowCerts, Applied, AMS360 powered by Vertafore, and Calendly.
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AMS360 powered by Vertafore logo.

Enable your team to spend time on what matters

“The moment I realized Sonant was working was day one. Our operations look and feel completely different. Grace takes the calls, transfers them, and lets our team focus on deep, quality work.”
Emmanuel Osuyah
Principal at Alpha Direct Agency LLC
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“They (Sonant) are very personable, they're available, and they're very, very professional. They're always willing to help and they're open-minded with thoughts and ideas. It's a very good partner to work with.”
Harrison Shao
VP at Eversafe Insurance Agency
Text reading Eversafe Insurance in bold, stylized black letters.
Sonant really allowed our agency to be 24/7 in some sense. It does take some pressure off my staff. (...) I would say it's probably one of the best vendors we use in our agency
Carlo Ferrara
COO at StreetSmart Insurance
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Why Sonant Outperforms Generic AI Voice Agents?

Purpose-built for insurance - not a repurposed general-purpose chatbot
Capability
Sonant AI
Generic Automation
Manual Process
Inbound automation
Partial
Outbound automation
Native AMS integration
Varies
N/A
Insurance-specific workflows
N/A
Compliance reporting
Varies
Manual
Cross-sell automation
Manual

Verify your users at scale


Pick your operation. We tune the front office to it.
Mid-market agencies
The full front-office operation, handled by AI. Inbound call handling, cross-sell capture, and AMS-integrated workflow for agencies running multiple producers across personal and commercial.
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Enterprise operations
A single front desk across every office, state, and acquired book. Standardized, configurable, audit-ready.
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Brokers
Hold your NPS. Scale your volume. Service quality at scale, intent-based routing, compliance-grade infrastructure.
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Frequently asked questions

What workflows does Sonant automate?

Inbound calls, account-based routing, quote intake, servicing inquiries, AMS write-back, post-call notes, outbound renewals, payment follow-ups.

Will it work with our existing AMS?

Yes - native integration with all main AMS like EZLynx, HawkSoft, AMS360, Applied Epic, and more.

Does it replace our staff?

No. Sonant handles the routine work so your team focuses on advising clients.

ROI timeline?

Most agencies see ROI within 30 days.

Security & compliance?

SOC 2 Type 2 and GDPR certified. Audit logs on every action.

Pricing?

Sonant is priced as a partner, not a per-call tool. Pricing is predictable and structured around your operation. For a quote tailored to your agency, book a demo.