AI Voice Agents, built for insurance.
Sonant provides you with AI voice agents that speak insurance, handle inbound calls, and write every detail back to your AMS in real time.
Book a Demo ->
Trusted by Industry Leaders & Partners
Industry Stats
of consumers have already used a voice AI assistant in customer service
say they'd use a voice AI assistant if it helps them get answers faster
say accuracy is their #1 expectation from insurance service
What is an AI voice agent for insurance?
An AI voice agent for insurance is a voice-based system that answers your agency's phone, understands what the caller needs in natural language, handles routine work directly, and warm-transfers anything complex to the right person on your team.
Trained on insurance calls, it knows the difference between a quote, a billing question, a claim, and a certificate request without being told.
Enable your team to spend time on what matters
Book a Demo ->
Speaks insurance, not small talk.
Trained on real agency call sets. Asks the right follow-ups for the line of business.
Recognizes the caller before they say hello.
Phone match + DOB or ZIP confirmation. Account context loaded before the conversation starts.
Transfers only when someone's actually there.
Checks the receiving rep's calendar and out-of-office status before warm-transferring.
Writes the call up in real time.
Structured activity in your AMS - auto-titled, fields filled, on the right account.
How Sonant works on a call
What's included
Book a demo ->
no queue, no hold music
English, Spanish, Portuguese, French, Korean, more
phone match, DOB, ZIP
pulls policy, coverage, renewal date, deductible
calendar-aware, OOO-aware
payment link, quote link, calendar invite
auto-titled activity, fields filled, right account
calls forward if anything hits an issue
Social Proof
"We were getting disrupted constantly."
Michelle O'Connor
President, O'Connor Insurance Associates
Why Sonant outperforms generic AI voice tools
Outcome
.svg)
Generic voice AI
Handles a real quote intake on day one
✓ Trained on real insurance call sets
Generic voice AI
✗ Trained on general scripts
Won't talk over the caller
✓ Waits until the caller finishes before speaking
Generic voice AI
✗ Often interrupts
Speaks the caller's language
✓ Any language, mid-call switching
Generic voice AI
✗ Usually one language per call
Recognizes the caller before hello
✓ Phone match + DOB/ZIP verify
Generic voice AI
✗ Starts every call from zero
Won't cold-transfer a caller
✓ Checks calendar and out-of-office before transferring
Generic voice AI
✗ Blind warm transfer
Writes a structured activity into your AMS
✓ Auto-titled, fields filled, account-attached
Generic voice AI
✗ Sends an email or flat note
Keeps working when something breaks
✓ Backup number + alert before you notice
Generic voice AI
✗ Goes silent
Purpose-built for insurance
Trained on real insurance calls, formatted for the systems your team already uses.
What your team stops doing?
No more "can I get your policy number?"
No more searching AMS screens on the call.
No more cold transfers.
1–2 minutes back on every call.
Book a Demo ->
Frequently asked questions
Do Sonant AI voice agents sound like an AI?
Not for very long. Two things separate Sonant from most AI tools. It's trained on real insurance call sets - quote intakes, renewals, billing, claims - so it asks the right follow-up for the line of business. And the agent waits until the caller finishes talking before it speaks, so conversations feel natural. Callers stop noticing it's AI within the first thirty seconds.
What languages does Sonant support?
Any language, with mid-call switching. If a Spanish-speaking caller starts in Spanish and switches to English partway through, the agent switches with them. You don't have to staff a multilingual team to cover this.
How does Sonant transfer a call to the right person at my agency?
It does a warm transfer with context. Before connecting, the agent checks the receiving rep's calendar and out-of-office status. The receiving rep hears a short brief on the caller and the reason before the line connects.
What does Sonant write back into my AMS?
A structured activity: auto-titled from the call summary, required fields filled, attached to the right account and branch. Effective date, line of business, prior carrier, callback time - whatever was captured ends up in the right field.
What happens if Sonant goes down?
Calls forward automatically to a backup number you pick - your office, an after-hours service, wherever. You also get an alert email before you'd have noticed anything.
How accurate is Sonant on quote intake?
On verified production data, 90%+ of the details captured on the call end up right - effective date, VIN, prior carrier, household composition, and so on.
How fast can Sonant be implemented at my agency?
Most agencies go live in under 30 days.
How does Sonant pricing work?
Sonant charges a predictable partner rate structured around your operation. Onboarding, configuration, and support are included.
Ready to see every call your team takes as data you can act on?
.svg)
.svg)
