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The AI Front Office for Enterprise P&C Operations
Sonant handles cancellation outreach at scale, documents every call for E&O, and preserves your high-touch service.
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Built for operations that don't compromise on service
Eliminate hundreds of cancellation calls a day.
Sonant runs cancellation outreach automatically, handling routine cases end-to-end and escalating only the accounts that need a human.
Reduce E&O exposure.
Every call - whether handled by AI or your team - is recorded and transcribed, every AI action documented, every coverage conversation defensible. E&O exposure stops being silent.
Preserve your high-touch service.
Routine work goes to AI so your experts can stay on the consultative conversations that built your client relationships in the first place.
So much more than a Receptionist
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Personalized service with zero waiting times, in every office.
Direct to human agents with full caller context.
From a call to quote details in your AMS.
Resolved or routed automatically.
Integrated with your calendar.
Written back to your AMS in real time.
Any language, with mid-call switching.
Tailored to your operation, native to your AMS.
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Tailored to your Agency
Consistent client experience across calls, tailored to your agency guidelines.
Tailored to your Agency
Consistent client experience across calls, tailored to your agency guidelines.
Let the results speak for themselves.
See all customer stories →
"Staff productivity jumped 43%."
"We were getting disrupted constantly."
"Sonant really allowed our agency to be 24/7."
"The best thing we've done this year."
Less Manual Work. More Protection.
The old way
The Sonant way
Integrated with Applied Epic, AMS360, and your enterprise stack
Native integration with Applied Epic, AMS360, and the major enterprise systems - plus HubSpot, RingCentral, CSR24, and Agency Revolution.
All the integrations you need, native to your insurance stack.
Native integration with all main AMS – EZLynx, HawkSoft, AMS360, Applied Epic, and more – plus Outlook, Google Calendar, Calendly, Zapier, and the major CRMs.
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Featured Customer Story
"We were getting disrupted constantly."
Ali Farouqi
Operations Manager
600%
ROI in the first month
100%
Call answer rate
12 → 100
From 12% to 100% in two weeks
White-glove implementation by insurance operators
Implementation comes from people who've worked at agencies. Phased rollout for deployments above ten locations, with most enterprise customers running a pilot office in under 30 days.
As seen in
How Eversafe Insurance saved 50% of staff time on renewals
50%
time saved ON RENEWALS
“I was skeptical - Voice AI felt abstract and disruptive. But Sonant turned out to be surprisingly human and incredibly helpful. It’s saved our team hours every week, and embracing this change was one of the best decisions we made.”
Harrison Shao
Vice President at Eversafe Insurance Agency
$3B
IN PREMIUMS
How PIB Group, a $3B in Premiums Insurance Group, streamlines renewals with AI
How Godwin and Silverman Insurance Agency operates 24/7 with Sonant
24/7 service
NO MISSED CALLS
“Sonant allows our agency to operate 24/7. It takes pressure off our staff — they’re no longer coming in and catching up on missed voicemails from the night before. Everything is transcribed and pushed into our management system, so the team knows exactly what needs to be done and can act on it immediately.”
Carlo Ferrara
COO at Streetsmart Insurance
$120k
QUOTES CAPTURED
after hours
How Streetsmart Insurance reduced staff pressure on servicing
Frequently asked questions
How does AI standardize call handling across multiple insurance agency offices?
Sonant runs every inbound through one master configuration, with per-office greetings layered on top. Intake, routing, and AMS write-back are identical across every location.
How fast can a multi-location insurance agency onboard a new office on AI?
New offices onboard in days, with no new infrastructure, phone numbers, or AMS setup required.
Does an AI receptionist integrate natively with Applied Epic and AMS360?
Yes. Sonant pulls account context in real time and writes notes, tasks, and quote requests back automatically. No middleware.
How does AI handle multi-state call recording compliance for insurance agencies?
Every call is recorded, transcribed, and retained to your policy, with multi-state disclosures configurable per region. SOC 2 Type 2 and GDPR certified.
What does enterprise AI implementation look like for a multi-location insurance agency?
White-glove implementation with a phased rollout for deployments above ten locations. Most enterprise customers run a pilot office in under 30 days.
How much does an enterprise AI receptionist cost for a multi-location P&C insurance operation?
Sonant is priced as a partner, not a per-call tool. For a quote tailored to your operation, schedule a consultation.
When the phone rings across every office, we're already there.
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