Sonant AI logo – AI-powered virtual assistant for automating customer service and call management.
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The AI Front Office for enterprise P&C operations.

Run a single front-office operation across every office, state, and acquired book.

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Trusted by Industry Leaders & Partners

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One front-office operation across every acquisition.

Standardize call handling across every office.

M&A-grown operations inherit different phone trees, different scripts, and different service standards in every new office. Sonant runs every inbound through one configuration, with per-office greetings and branding layered on top. New acquisitions onboard in days, not quarters.

One caller experience across every office.

Per-brand greetings configurable per location.

New acquisitions onboarded in days.

Configure once, deploy everywhere.

Update the master workflow and every office runs the new version. No per-office reconfigurations, no version drift between acquired brands, no manual reproduction of the same logic ten times. Built for operations running on Applied Epic, AMS360, or a unified internal stack.

Master-level workflow configuration.

Updates propagate to every office automatically.

Native AMS write-back across the enterprise.

Compliance recording your CISO will sign off on.

Every call is recorded, transcribed, and stored to your retention policy. Audit logs cover every AI action and every AMS write. The platform is SOC 2 Type 2 and GDPR certified, with role-based access control, AES-256 encryption, and multi-state recording disclosures configurable per region.

SOC 2 Type 2 and GDPR certified.

Audit logs on every AI action and AMS write.

Multi-state recording disclosures per region.

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Insurance call management automation reducing agent workload and improving efficiency
Automated call management, customer satisfaction, response time, service efficiency
automated call management, AI-powered support, productivity, cost savings

Standardize call handling across every office.

M&A-grown operations inherit different phone trees, different scripts, and different service standards in every new office. Sonant runs every inbound through one configuration, with per-office greetings and branding layered on top. New acquisitions onboard in days, not quarters.

Schedule a Consultation ->

Diagram showing multiple callers including Sarah Miller, Ashley, Michael, John, and Andrew Collins connected to Sonant central system that automatically handles calls, creates tasks, and transfers calls.

Configure once, deploy everywhere.

Update the master workflow and every office runs the new version. No per-office reconfigurations, no version drift between acquired brands, no manual reproduction of the same logic ten times. Built for operations running on Applied Epic, AMS360, or a unified internal stack.

Schedule a Consultation ->

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Compliance recording your CISO will sign off on.

Every call is recorded, transcribed, and stored to your retention policy. Audit logs cover every AI action and every AMS write. The platform is SOC 2 Type 2 and GDPR certified, with role-based access control, AES-256 encryption, and multi-state recording disclosures configurable per region.

Schedule a Consultation ->

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So much more than a
Receptionist

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Unlimited concurrent calls

24/7

Master-level workflow configuration.

Native AMS Integration

with Applied Epic, AMS360, and the major enterprise systems.

SOC 2 Type 2 certified.

Audit report available under NDA.

GDPR compliant

DPAs available.

AES-256 encryption

in transit and at rest.

Multi-factor authentication

on admin and user accounts.

Role-based access control

with location-level permissions.

Tailored to your Agency

Consistent client experience across calls, tailored to your agency guidelines.

Tailored to your Agency

Consistent client experience across calls, tailored to your agency guidelines.

Integrated with your AMS and all the tools you use.

Handle every call, capture every cross-sell, write every detail to your AMS - all in one place.

Results from operations running at enterprise scale.

600%
ROI in the first month.
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400-500
Daily transactions handled across the team.
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As seen in

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Enterprise grade security

With certifications in GDPR, AICPA SOC, Sonant delivers top-tier, data-compliant security

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How Eversafe Insurance saved 50% of staff time on renewals

50%

time saved ON RENEWALS

“I was skeptical - Voice AI felt abstract and disruptive. But Sonant turned out to be surprisingly human and incredibly helpful. It’s saved our team hours every week, and embracing this change was one of the best decisions we made.”

Harrison Shao

Vice President at Eversafe Insurance Agency

$3B

IN PREMIUMS

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How PIB Group, a $3B in Premiums Insurance Group, streamlines renewals with AI

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How Godwin and Silverman Insurance Agency operates 24/7 with Sonant

24/7 service

NO MISSED CALLS

“Sonant allows our agency to operate 24/7. It takes pressure off our staff — they’re no longer coming in and catching up on missed voicemails from the night before. Everything is transcribed and pushed into our management system, so the team knows exactly what needs to be done and can act on it immediately.”

Carlo Ferrara

COO at Streetsmart Insurance

$120k

QUOTES CAPTURED
after hours

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How Streetsmart Insurance reduced staff pressure on servicing

Integrated with your AMS and all the tools you use.

Handle every call, capture every cross-sell, write every detail to your AMS - all in one place.

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QQCatalyst
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Logos of software integrations: Momentum by NowCerts, Applied, AMS360 powered by Vertafore, and Calendly.
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Frequently asked questions

How does Sonant standardize call handling across acquired offices?

Sonant runs every inbound through one master configuration, with per-office greetings and branding layered on top. The intake quality, routing logic, and AMS write-back behavior are identical across every location.

We grow by acquisition. How fast can we onboard a new office?

New offices onboard in days. No new infrastructure, no new phone numbers, no new AMS setup required. Per-brand greetings and routing are configurable inside the existing Sonant configuration.

How does native integration with Applied Epic and AMS360 work?

Sonant pulls account context from your AMS in real time and writes notes, tasks, and quote requests back into the AMS automatically. No middleware. No custom API builds.

How does compliance recording work across multiple states?

Every call is recorded, transcribed, time-stamped, and retained to your compliance policy. Multi-state recording disclosures are configurable per region. The platform is SOC 2 Type 2 and GDPR certified.

What does implementation look like for a multi-location operation?

White-glove implementation. Phased rollout for deployments above ten locations: one pilot office, then expansion. Most enterprise customers are running on a pilot office in under 30 days.

How does pricing work?

Pricing is based on call volume and the offices we cover. Not per-seat. Schedule a consultation for a model tailored to your operation.