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The Insurance Call Answering Service that picks up every call.

Insurance-trained intake, native AMS write-back, 24/7 coverage. Built specifically for P&C - not generic.

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Trusted by Industry Leaders & Partners

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So much more than a
Receptionist

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24/7 Availability

Enable 24/7 personalized and consistent service with zero waiting times for your clients.

Transfer Calls

Direct to human agents as needed. Instantly connects customers to your team or third parties.

Quote Intaking

Make quote intaking an automatic process, from a call to quote details in your AMS or rater.

Servicing Inquiries

Collect information relative with requests from customers and third parties.

Appointment Scheduling

Automatically schedules appointments, fully integrated with your calendar.

Post Call Notes

Summarizes calls and extracts relevant data and automatically updates your systems.

Multilingual

Speaks and understands multiple languages, even in the same call.

Tailored to your Agency

Consistent client experience across calls, tailored to your agency guidelines.

Tailored to your Agency

Consistent client experience across calls, tailored to your agency guidelines.

Tailored to your Agency

Consistent client experience across calls, tailored to your agency guidelines.

Enable your team to spend time on what matters

Pick up every call, every time.

24/7, unlimited concurrent calls, no hold time. Peak hours, lunch rushes, weekends, after-hours - Sonant answers every one.

Calls picked up in seconds, 24/7.

Unlimited concurrent calls, no queue.

After-hours and weekend coverage built in.

Insurance-trained intake, not generic answering.

Sonant speaks insurance. Quote details, servicing requests, COIs, billing questions — captured with the structure your AMS expects. Generic services collect names; Sonant captures bound-ready records.

Insurance-specific terminology and workflow.

Quote details captured into your AMS.

Servicing inquiries resolved or routed.

Every call recorded, transcribed, audit-ready.

Every call is recorded, transcribed, and stored to your retention policy. Audit trail on every AI action. SOC 2 Type 2 and GDPR certified. Built for the E&O documentation your carriers actually require.

SOC 2 Type 2 and GDPR certified.

Full transcripts and audit logs on every call.

Retention configurable per your policy.

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Insurance call management automation reducing agent workload and improving efficiency
Automated call management, customer satisfaction, response time, service efficiency
automated call management, AI-powered support, productivity, cost savings

Pick up every call, every time.

24/7, unlimited concurrent calls, no hold time. Peak hours, lunch rushes, weekends, after-hours - Sonant answers every one.

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Insurance-trained intake, not generic answering.

Sonant speaks insurance. Quote details, servicing requests, COIs, billing questions — captured with the structure your AMS expects. Generic services collect names; Sonant captures bound-ready records.

Book a Demo ->

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Every call recorded, transcribed, audit-ready.

Every call is recorded, transcribed, and stored to your retention policy. Audit trail on every AI action. SOC 2 Type 2 and GDPR certified. Built for the E&O documentation your carriers actually require.

Book a Demo ->

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How Eversafe Insurance saved 50% of staff time on renewals

50%

time saved ON RENEWALS

“I was skeptical - Voice AI felt abstract and disruptive. But Sonant turned out to be surprisingly human and incredibly helpful. It’s saved our team hours every week, and embracing this change was one of the best decisions we made.”

Harrison Shao

Vice President at Eversafe Insurance Agency

$3B

IN PREMIUMS

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How PIB Group, a $3B in Premiums Insurance Group, streamlines renewals with AI

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How Godwin and Silverman Insurance Agency operates 24/7 with Sonant

24/7 service

NO MISSED CALLS

“Sonant allows our agency to operate 24/7. It takes pressure off our staff — they’re no longer coming in and catching up on missed voicemails from the night before. Everything is transcribed and pushed into our management system, so the team knows exactly what needs to be done and can act on it immediately.”

Carlo Ferrara

COO at Streetsmart Insurance

$120k

QUOTES CAPTURED
after hours

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How Streetsmart Insurance reduced staff pressure on servicing

Integrated with your AMS and all the tools you use.

Handle every call, capture every cross-sell, write every detail to your AMS - all in one place.

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QQCatalyst
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Logos of software integrations: Momentum by NowCerts, Applied, AMS360 powered by Vertafore, and Calendly.
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Enable your team to spend time on what matters

“The moment I realized Sonant was working was day one. Our operations look and feel completely different. Grace takes the calls, transfers them, and lets our team focus on deep, quality work.”
Emmanuel Osuyah
Principal at Alpha Direct Agency LLC
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“They (Sonant) are very personable, they're available, and they're very, very professional. They're always willing to help and they're open-minded with thoughts and ideas. It's a very good partner to work with.”
Harrison Shao
VP at Eversafe Insurance Agency
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Sonant really allowed our agency to be 24/7 in some sense. It does take some pressure off my staff. (...) I would say it's probably one of the best vendors we use in our agency
Carlo Ferrara
COO at StreetSmart Insurance
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Why Sonant Outperforms Generic AI Voice Agents?

Purpose-built for insurance - not a repurposed general-purpose chatbot
Capability
Sonant AI
Generic Answering Service
Traditional Call Center
Insurance-trained intake
Varies
Native AMS write-back
Manual
24/7 coverage at any volume
Limited
Compliance recording (SOC 2 / GDPR / audit logs)
Varies
Cross-sell flagging
Varies
Multilingual intake (10+ languages)
Some
Varies

Verify your users at scale


Pick your operation. We tune the front office to it.
Mid-market agencies
The full front-office operation, handled by AI. Inbound call handling, cross-sell capture, and AMS-integrated workflow for agencies running multiple producers across personal and commercial.
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Enterprise operations
A single front desk across every office, state, and acquired book. Standardized, configurable, audit-ready.
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Brokers
Hold your NPS. Scale your volume. Service quality at scale, intent-based routing, compliance-grade infrastructure.
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Frequently asked questions

How is this different from a traditional answering service?

Traditional services collect names and messages. Sonant captures full insurance-specific records and writes them into your AMS.

Do you charge per call?

No. Sonant is priced as a partner, not a per-call tool. Pricing is predictable and structured around your operation.

Can we use Sonant only after hours?

Yes - most agencies start with an after-hours-only pilot.

Will callers know it's AI?

Most don't on the first call.

What if a call needs a human?

Transferred to the right producer in seconds with full context.

Implementation timeline?

Under 30 days for most agencies.