Sonant AI logo – AI-powered virtual assistant for automating customer service and call management.
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The AI Front Office for mid-market P&C agencies.

Hand the front-office operation to AI. Get your producers back to selling

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Trusted by Industry Leaders & Partners

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Run your agency's front office on infrastructure, not on hires.

Handle every inbound call.

Quote calls, service calls, after-hours calls, weekend calls - Sonant picks up every one. Calls get full intake, routed by account assignment and intent, and handed off to the right producer or CSR with context. Your producers stop fielding service questions. Your CSRs stop covering the lunch rush.

Every call answered, 24/7.

Routed by account assignment and intent.

Service stays on service. Sales stays on sales.

Capture every cross-sell opportunity.

Twenty to forty percent of inbound calls contain a cross-sell opportunity most agencies never act on. Sonant flags every one, logs it as a task in your AMS, and routes it to the producer who can close it. Revenue you were missing without the AI.

Cross-sell opportunities flagged on every call.

Logged as tasks in your AMS automatically.

Revenue captured that was slipping through.

 Eliminate the manual workflow.

Every Sonant call writes itself into your AMS. Notes summarize the conversation, quote requests become structured tasks, and transfers carry full caller context. Your team stops typing and starts working the book.

Notes and tasks logged automatically.

Quote requests turned into AMS tasks.

Full context delivered with every transfer.

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Insurance call management automation reducing agent workload and improving efficiency
Automated call management, customer satisfaction, response time, service efficiency
automated call management, AI-powered support, productivity, cost savings

Handle every inbound call.

Quote calls, service calls, after-hours calls, weekend calls - Sonant picks up every one. Calls get full intake, routed by account assignment and intent, and handed off to the right producer or CSR with context. Your producers stop fielding service questions. Your CSRs stop covering the lunch rush.

Book a Demo ->

Diagram showing multiple callers including Sarah Miller, Ashley, Michael, John, and Andrew Collins connected to Sonant central system that automatically handles calls, creates tasks, and transfers calls.

Capture every cross-sell opportunity.

Twenty to forty percent of inbound calls contain a cross-sell opportunity most agencies never act on. Sonant flags every one, logs it as a task in your AMS, and routes it to the producer who can close it. Revenue you were missing without the AI.

Book a Demo ->

Illustration of two simplified human figures surrounded by icons for communication, approval, handshake, five-star rating, clock, sun, moon, and phone.

Eliminate the manual workflow.

Every Sonant call writes itself into your AMS. Notes summarize the conversation, quote requests become structured tasks, and transfers carry full caller context. Your team stops typing and starts working the book.

Book a Demo ->

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So much more than a
Receptionist

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24/7 Availability

with unlimited concurrent calls.

Account-Based Routing

that pulls assigned account managers from your AMS in real time.

Quote Intaking

that turns calls into structured AMS records.

Servicing Inquiries

resolved or routed automatically.

Cross-Sell Detection

that flags opportunities and routes them to the right producer.

Post Call Notes

written back to your AMS.

Multilingual

intake, including mid-call language switching.

Outbound Workflows

for renewals, payment follow-ups, and lead nurture.

Tailored to your Agency

Consistent client experience across calls, tailored to your agency guidelines.

Tailored to your Agency

Consistent client experience across calls, tailored to your agency guidelines.

Integrated with your AMS and all the tools you use.

Handle every call, capture every cross-sell, write every detail to your AMS - all in one place.

Results from Agencies Like Yours

As seen in

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Enterprise grade security

With certifications in GDPR, AICPA SOC, Sonant delivers top-tier, data-compliant security

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How Eversafe Insurance saved 50% of staff time on renewals

50%

time saved ON RENEWALS

“I was skeptical - Voice AI felt abstract and disruptive. But Sonant turned out to be surprisingly human and incredibly helpful. It’s saved our team hours every week, and embracing this change was one of the best decisions we made.”

Harrison Shao

Vice President at Eversafe Insurance Agency

$3B

IN PREMIUMS

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How PIB Group, a $3B in Premiums Insurance Group, streamlines renewals with AI

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How Godwin and Silverman Insurance Agency operates 24/7 with Sonant

24/7 service

NO MISSED CALLS

“Sonant allows our agency to operate 24/7. It takes pressure off our staff — they’re no longer coming in and catching up on missed voicemails from the night before. Everything is transcribed and pushed into our management system, so the team knows exactly what needs to be done and can act on it immediately.”

Carlo Ferrara

COO at Streetsmart Insurance

$120k

QUOTES CAPTURED
after hours

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How Streetsmart Insurance reduced staff pressure on servicing

Integrated with your AMS and all the tools you use.

Handle every call, capture every cross-sell, write every detail to your AMS - all in one place.

Logos of software integrations including EZLynx, Zapier, Hawksoft, QQCatalyst, and Outlook arranged on a black background.
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QQCatalyst
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Logos of software integrations: Momentum by NowCerts, Applied, AMS360 powered by Vertafore, and Calendly.
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AMS360 powered by Vertafore logo.

Frequently asked questions

What exactly does Sonant do that our team would otherwise do manually?

Sonant picks up the call, identifies the caller and what they need, routes to the right producer or CSR, captures quote details, flags cross-sell opportunities, and writes the entire interaction back into your AMS. The work your team was doing on the notepad, in the phone tree, and in the AMS happens automatically.

How does cross-sell capture actually work?

Sonant listens for the signals on every call. When a customer mentions a coverage gap, a life event, or a question outside their current book, the AI flags it, logs it as a task in your AMS, and assigns it to the producer who can act on it.

What if our producers handle different lines of business?

Routing runs on line of business, account assignment, and producer availability at the same time. Personal, commercial, and specialty all run under one configuration.

How long until we're live?

Most agencies are live in under 30 days, including AMS integration, routing configuration, staff training, and a pilot before broader rollout.

What happens when we add producers or open another office?

Routing rules update automatically when your AMS updates. No rebuilding the system every time you hire.

How does pricing work?

Pricing is based on call volume and the offices we cover. Not per-seat. Book a demo for a model tailored to your agency.