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The AI Receptionist for Agencies With Multiple Offices

Sonant AI answers every call across every office - capturing quotes, scheduling appointments, and updating your AMS automatically. Live in under 30 days.

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Trusted by Industry Leaders & Partners

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Why agencies choose an AI receptionist over hiring more front-desk staff

Have consistent phone coverage.

Every office gets the same coverage, all the time. Sonant answers multiple simultaneous calls instantly and handles them without pulling your CSRs off client work. Consistent coverage across every location, no matter who is at the front desk.

Same coverage in every office, every day.

Calls answered in seconds at any volume.

Stop pulling CSRs off client work.

Stop missing sales opportunities.

After-hours, weekends, lunch rushes, and 1,000-call days all land on a receptionist that picks up. Every quote call gets answered before it rolls to voicemail or to a competitor. Turn routine calls into revenue.

Never miss a quote opportunity.

Answer after-hours and weekend calls.

Handle thousands of calls a day.

Free your team for client work.

Your CSRs spend hours on note-taking, AMS data entry, and transactional servicing instead of working with clients. Sonant handles all of it automatically. Let producers act like consultants, not order takers.

Stop handling non-revenue generating calls.

Eliminate manual notes and AMS data entry.

Repurpose your front desk.

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Insurance call management automation reducing agent workload and improving efficiency
Automated call management, customer satisfaction, response time, service efficiency
automated call management, AI-powered support, productivity, cost savings

Have consistent phone coverage.

Every office gets the same coverage, all the time. Sonant answers multiple simultaneous calls instantly and handles them without pulling your CSRs off client work. Consistent coverage across every location, no matter who is at the front desk.

Request a Consultation ->

Diagram showing multiple callers including Sarah Miller, Ashley, Michael, John, and Andrew Collins connected to Sonant central system that automatically handles calls, creates tasks, and transfers calls.

 Stop missing sales opportunities.

After-hours, weekends, lunch rushes, and 1,000-call days all land on a receptionist that picks up. Every quote call gets answered before it rolls to voicemail or to a competitor. Turn routine calls into revenue.

Request a Consultation ->

Illustration of two simplified human figures surrounded by icons for communication, approval, handshake, five-star rating, clock, sun, moon, and phone.

Free your team for client work.

Your CSRs spend hours on note-taking, AMS data entry, and transactional servicing instead of working with clients. Sonant handles all of it automatically. Let producers act like consultants, not order takers.

Request a Consultation ->

Diagram showing today’s output with three people and $$, plus tomorrow’s output with the same three people plus a software tool icon, resulting in $$$$.

So much more than a
Receptionist

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24/7 Availability

Personalized and consistent service with zero waiting times, in every office.

Transfer Calls

Direct to human agents as needed. Instantly connects customers to your team or third parties..

Quote Intaking

Make quote intaking an automatic process, from a call to quote details in your AMS or rater.

Servicing Inquiries

Collect information relative with requests from customers and third parties.

Appointment Scheduling

Automatically schedules appointments, fully integrated with your calendar.

Post Call Notes

Summarizes calls, extracts relevant data, and automatically updates your AMS.

Multilingual

Speaks and understands multiple languages, even in the same call.

Tailored to your Agency

Consistent client experience across every office, tailored to your guidelines.

Tailored to your Agency

Consistent client experience across calls, tailored to your agency guidelines.

Tailored to your Agency

Consistent client experience across calls, tailored to your agency guidelines.

Integrated with your AMS and all the tools you use.

Results from Agencies Like Yours

As seen in

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Enterprise grade security

With certifications in GDPR, AICPA SOC, Sonant delivers top-tier, data-compliant security

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How Eversafe Insurance saved 50% of staff time on renewals

50%

time saved ON RENEWALS

“I was skeptical - Voice AI felt abstract and disruptive. But Sonant turned out to be surprisingly human and incredibly helpful. It’s saved our team hours every week, and embracing this change was one of the best decisions we made.”

Harrison Shao

Vice President at Eversafe Insurance Agency

$3B

IN PREMIUMS

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How PIB Group, a $3B in Premiums Insurance Group, streamlines renewals with AI

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How Godwin and Silverman Insurance Agency operates 24/7 with Sonant

24/7 service

NO MISSED CALLS

“Sonant allows our agency to operate 24/7. It takes pressure off our staff — they’re no longer coming in and catching up on missed voicemails from the night before. Everything is transcribed and pushed into our management system, so the team knows exactly what needs to be done and can act on it immediately.”

Carlo Ferrara

COO at Streetsmart Insurance

$120k

QUOTES CAPTURED
after hours

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How Streetsmart Insurance reduced staff pressure on servicing

Integrated with your AMS and all the tools you use.

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QQCatalyst
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Logos of software integrations: Momentum by NowCerts, Applied, AMS360 powered by Vertafore, and Calendly.
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Frequently asked questions

How does an AI receptionist handle calls across multiple agency offices?

Sonant answers calls coming into any office and transfers to the right producer or department when a human is needed. The customer experience is identical regardless of which location they reach. Routing rules can be configured per office, region, or line of business — all under one master configuration.

What's the difference between an AI receptionist and a virtual assistant for agencies?

Virtual assistants hit a ceiling around 300 calls a day and require coverage planning across shifts. An AI receptionist handles 1,000+ daily calls across multi-state operations without coverage gaps, hiring cycles, or quality drift between shifts. It also writes call data directly into your AMS - something most VAs cannot do.

How much does an AI receptionist cost for an insurance agency?

Sonant pricing is based on call volume and the number of offices covered - not per-seat. Most mid-market agencies see ROI in under 30 days. For an exact quote tailored to your agency, book a demo.

Can an AI receptionist integrate with my AMS?

Yes. Sonant integrates natively with all main AMS - EZLynx, HawkSoft, AMS360, Applied Epic, and more. Call notes, quote details, tasks, and transfer context write back to your AMS in real time. No middleware required.

How long does it take to set up an AI receptionist for an agency?

Most agencies are live in under 30 days, including multi-office configurations. The rollout includes AMS integration, routing setup, staff training, and a pilot. No changes to your phone numbers or AMS setup are required.

What happens when a call needs a human?

Sonant transfers to the right producer or department in seconds, with full context of what the caller has already said. The customer never repeats themselves.

Is Sonant compliant with data protection regulations?

Yes, Sonant is fully GDPR and SOC 2 Type 2 compliant. All data is handled in accordance with the strictest privacy standards.