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The AI Receptionist
for Insurance
Agencies Brokers Distributors

running multiple offices.

Capture every call across every office. Turn routine calls into premium.

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Integration diagram showing Sonant integrations with systems like QQCatalyst, Applied, HawkSoft, EZLynx, Calendly, Momentum, Outlook, and services around a central icon, grouped into Call Routing, Quote Intaking, and Servicing Call categories.Integration diagram showing a central icon (Sonant's icon) connected to quote intanking, call routing and servicing call, surrounded by logos for Applied, Outlook, Zapier, HawkSoft, EZLynx, QQCatalyst, Calendly, and Momentum.
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Trusted by Industry Leaders & Partners

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Improve phone coverage without increasing head count

Have consistent phone coverage.

Every office gets the same coverage, all the time. Sonant answers multiple simultaneous calls instantly and handles them without pulling your CSRs off client work. Consistent coverage across every location, no matter who is at the front desk.

Same coverage in every office, every day.

Calls answered in seconds at any volume.

Stop pulling CSRs off client work.

Stop missing sales opportunities.

After-hours, weekends, lunch rushes, and 1,000-call days all land on a receptionist that picks up. Every quote call gets answered before it rolls to voicemail or to a competitor. Turn routine calls into revenue.

Never miss a quote opportunity.

Answer after-hours and weekend calls.

Handle thousands of calls a day.

Free your team for client work.

Your CSRs spend hours on note-taking, AMS data entry, and transactional servicing instead of working with clients. Sonant handles all of it automatically. Let producers act like consultants, not order takers.

Stop handling non-revenue generating calls.

Eliminate manual notes and AMS data entry.

Repurpose your front desk.

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Insurance call management automation reducing agent workload and improving efficiency
Automated call management, customer satisfaction, response time, service efficiency
automated call management, AI-powered support, productivity, cost savings

Have consistent phone coverage.

Every office gets the same coverage, all the time. Sonant answers multiple simultaneous calls instantly and handles them without pulling your CSRs off client work. Consistent coverage across every location, no matter who is at the front desk.

Book a Demo ->

Diagram showing multiple callers including Sarah Miller, Ashley, Michael, John, and Andrew Collins connected to Sonant central system that automatically handles calls, creates tasks, and transfers calls.

 Stop missing sales opportunities.

After-hours, weekends, lunch rushes, and 1,000-call days all land on a receptionist that picks up. Every quote call gets answered before it rolls to voicemail or to a competitor. Turn routine calls into revenue.

Book a Demo ->

Illustration of two simplified human figures surrounded by icons for communication, approval, handshake, five-star rating, clock, sun, moon, and phone.

Free your team for client work.

Your CSRs spend hours on note-taking, AMS data entry, and transactional servicing instead of working with clients. Sonant handles all of it automatically. Let producers act like consultants, not order takers.

Book a Demo ->

Diagram showing today’s output with three people and $$, plus tomorrow’s output with the same three people plus a software tool icon, resulting in $$$$.

So much more than a
Receptionist

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24/7 Availability

Personalized and consistent service with zero waiting times, in every office.

Transfer Calls

Direct to human agents as needed. Instantly connects customers to your team or third parties..

Quote Intaking

Make quote intaking an automatic process, from a call to quote details in your AMS or rater.

Servicing Inquiries

Collect information relative with requests from customers and third parties.

Appointment Scheduling

Automatically schedules appointments, fully integrated with your calendar.

Post Call Notes

Summarizes calls, extracts relevant data, and automatically updates your AMS.

Multilingual

Speaks and understands multiple languages, even in the same call.

Tailored to your Agency

Consistent client experience across every office, tailored to your guidelines.

Integrated with your AMS and all the tools you use.

Results from Agencies Like Yours

As seen in

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Insurance Journal Logo
Forbes logo in bold black and red letters.
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GDPR Badge proving Sonant complies with GDPR compliance procedures, powered by VantaAICPA SOC badge indicating SOC for Service Organizations with website aicpa.org/soc4so.

Enterprise grade security

With certifications in GDPR, AICPA SOC, Sonant delivers top-tier, data-compliant security

How Eversafe Insurance saved 50% of staff time on renewals

50%

time saved ON RENEWALS

“I was skeptical - Voice AI felt abstract and disruptive. But Sonant turned out to be surprisingly human and incredibly helpful. It’s saved our team hours every week, and embracing this change was one of the best decisions we made.”

Harrison Shao

Vice President at Eversafe Insurance Agency

$3B

IN PREMIUMS

How PIB Group, a $3B in Premiums Insurance Group, streamlines renewals with AI

How Godwin and Silverman Insurance Agency operates 24/7 with Sonant

24/7 service

NO MISSED CALLS

“Sonant allows our agency to operate 24/7. It takes pressure off our staff — they’re no longer coming in and catching up on missed voicemails from the night before. Everything is transcribed and pushed into our management system, so the team knows exactly what needs to be done and can act on it immediately.”

Carlo Ferrara

COO at Streetsmart Insurance

$120k

QUOTES CAPTURED
after hours

How Streetsmart Insurance reduced staff pressure on servicing

Integrated with your AMS and all the tools you use.

Frequently asked questions

Can Sonant handle calls across multiple offices and states?

Yes. Sonant answers calls coming into any office and transfers to the right producer or department when a human is needed. The customer experience is identical regardless of which location they reach.

We've tried virtual assistants and they didn't scale. Why is this different?

VAs hit a ceiling once daily call volume crosses a few hundred and once you need consistent service across offices. Sonant handles 1,000+ daily calls across multi-state operations without coverage gaps or quality drift between shifts.

How long does the rollout take across multiple offices?

Most agencies are live in less than 30 days, including multi-office configurations. The rollout does not require any change to your phone numbers or AMS setup.

What happens when a call needs a human?

Sonant transfers to the right producer or department in seconds, with full context of what the caller has already said. The customer never repeats themselves.

Is Sonant compliant with data protection regulations?

Yes, Sonant is fully GDPR and SOC 2 Type 2 compliant. All data is handled in accordance with the strictest privacy standards.

Will Sonant integrate with my agency's existing software?

Yes, Sonant integrates with HawkSoft, AMS360, Applied, EZLynx, Momentum, QQCatalyst, AgencyZoom, and the major CRM tools.

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